FAQS

You don't have to swim for the full duration of the event individually, but one member of each team must be in the pool at all times during the event. For example, depending on your ability you might swim 200m, 1km or 10kms through-out the event, or on and off throughout the night.

The use of floatation or training devices are not permitted unless approved by MS.

A floatation device is defined as (but not limited to):

• Kick boards
• Swimming noodles
• Pull buoys
• Flippers
• Floaties
• Paddles

The use of a floatation device will be granted to people living with multiple sclerosis automatically. To gain permission for use of a floatation device, simply fill out the Floatation Device Application Form and someone from MS will be in touch.

Safety first. If you haven't been well in the lead up to the event we recommend checking in with your doctor.

All event rules and safety requirements can be found on our Resources page.

The role of the Team Captain is to recruit team members; urge team members to encourage their friends, colleagues and family to get involved; roster the team through-out the 24/12 hours and motivate the team to fundraise in support of people living with multiple sclerosis.

There is no maximum number of team members.

We encourage you to recruit your friends, family and colleagues to get involved so you can roster team members through-out the 12 or 24 hours.

Each participant will need a separate email to register. If someone in your team does not have an email (eg. a child), please contact our Supporter Engagement Team

It is always best to bring your personal choice of nourishment to a swim. However, at most swims food by way of a self-service food table with basic food, BBQ or venue cafe is available. If participants have specific dietary requirements, we recommend they take this into consideration in your planning. Also remember if participating at night the cafe may be closed and only vending machines available.

If you don’t have a team, please register as an individual and we will find you a team to join. There are a number of teams who don't have 15 people and are eager for more!

It is the responsibility of the guardian(s) of participants under the age of 18, to ensure they are adequately supervised throughout the event.

Yes, people with MS are eligible for free entry by contacting our Supporter Engagement Team on 1300 733 690.

Any teams wanting to request a specific lane/cap, need to have their requests in 10 days prior to the event for consideration by the Event Manager

By fundraising a minimum of $250 for the MS Mega Challenge, you provide vital support and services to people living with multiple sclerosis. Every dollar you raise will go directly to ensuring the thousands of Australians with multiple sclerosis are able to receive the support and care they need to live well.

It can be as easy as asking your family and friends to support you in this challenge. Your commitment and effort will not only be a rewarding experience for you but will ultimately support people living with multiple sclerosis.

All donations $2 and over are tax deductible in Australia.

Your fundraising goes towards the MS Go For Gold Scholarships, awarded to people living with MS to chase a personal dream. In the last 20 years we have funded over 900 MS Go For Gold Scholarships to fulfil the dream of someone living with multiple sclerosis.

Getting started can be a bit daunting but you’ll be surprised at how simple it is. Below are our top 3 tips for getting yourself moving.

1. Your online fundraising page is the most simple and effective way to kick start your fundraising. By adding your personal story and an image, people are 10 times more likely to support you.
2. By making a personal donation to your fundraising page, you take away that pressure of the first donation. Your donation can set the tone for your supporters. It is a fantastic way to get yourself moving towards your goal and show your commitment.
3. Send an email to your networks or share your page on social media. Simply spread the message of your fundraising – you’ll be amazed at who will support you when you ask.

The best way to get people donating, is directly through your online page. This provides them with an instant tax deductible receipt and means you can keep track of your fundraising efforts.

If you intend to host a fundraising event to collect further cash donations please see our hints and tips below.

All donations over $2.00 are tax deductible. Anyone who donates through your online page will be instantly emailed a receipt.

70% of companies in Australia offer ‘matching funding’ as part of their employee benefits. This means they support their employees’ charitable efforts by matching their fundraising dollar for dollar. It is a great way to double your fundraising efforts – and all you need to do is ask. Speak to your HR department and ask them for their support.

We can provide your company with any documentation they may need, including tax-deductible receipts, information about what we do and a letter of thanks and recognition.

If you receive cash and cheque donations in person rather than online, we will issue you with three key documents:

1. An Authority to Fundraise (required for any offline fundraising)
2. A Donation Register
3. Electronic Funds Transfer (EFT) form to bank your funds 

To request these documents, simply contact our Supporter Engagement Team.

Once you have received them, simply follow the below steps!

1. Keep the donation register up to date
   Firstly, say a huge thank you to your donor! Fill in the register with your donor’s name and email address, so they can receive a tax receipt for their donation.
2. Finished Fundraising – now Complete your EFT Form
   When you have collected all offline donations, fill in the EFT Form with the total amount being deposited. The EFT form has your unique reference number for banking your donations. This reference number is important to ensure your donations can be added to your fundraising page.
3. Bank the money
   Now you can transfer the funds to MS using the following bank details:
   MS PLUS
   BSB: 033-112
   Account: 256562
   
4. Send us your Donation Register and EFT form
   Email the Donations Register and the EFT form to events@msplus.org.au 
   Please note we need to receive the deposit before we can update your fundraising page.

Questions? Contact our Supporter Engagement Team on 1300 733 690 or at events@msplus.org.au 

Good on you for taking your fundraising to the next level! First step, is to contact us. Our team will help you register your event, offer helpful advice and provide you with:

• Your Authority To Fundraise letter- this is used to demonstrate that your event has been officially approved by MS as a fundraising activity for the MS Mega Challenge.
• Any fundraising materials you request such as MS flyers, posters and banners
• Receipt books and donation boxes for use at events
• MS Mega Challenge logos and MS logos for use in promotional materials
• An MS Ambassador to speak about multiple sclerosis and how it affects their lives
• Ongoing support, advice and practical assistance

Whether it is a BBQ or a sit down dinner, we are here to help every step of the way.

A Facebook Fundraiser is a NEW fundraising feature available through your MS Mega Challenge Fundraiser Dashboard.

It will link a Facebook Fundraiser to your MS Mega Challenge Fundraising Page, allowing friends, family and colleagues to donate towards your MS Mega Challenge fundraising, directly from your Facebook Page.

All donations received via your Facebook Fundraiser will appear on your MS Mega Challenge Fundraising Page and add to your overall fundraising.

To set up your Facebook Fundraiser:

1. Login to your MS mega Challenge Fundraiser Dashboard
    
2. Click on the Create A Facebook Fundraiser button
    
    
    
3. Follow the prompts, and a Facebook Fundraiser will be set up for you and shared on your Facebook Page.

As soon as your Facebook Fundraiser is created, Facebook shares it with your Facebook friends.

At the top of your Facebook Fundraiser Page (in Facebook) you will find an Invite button, which you can use to directly invite your friends to support you.

When you create your Facebook Fundraiser, a Facebook Fundraising Page will be created for you using information you have already included in your MS Mega Challenge Fundraising Page (on this site).

By editing the Facebook Fundraiser post, you will be able to update features like your fundraising goal and cover photo.

It can sometimes take a couple of hours for donation received through your Facebook Fundraiser to show up on your MS Mega Challenge Fundraising Page.

Check back a little later, and your donation should be there.

If your fundraising goal does not sync to your Facebook Fundraising, it is really easy to update by editing your Facebook Fundraiser.

Facebook does not share any personal details with our site, so your Facebook Fundraising donations will appear as Facebook Donation on your Fundraising Page.

You will only be able to see your Facebook Fundraiser donor's names in Facebook itself.

Unfortunately, a Facebook Fundraiser can only be created your individual MS Mega Challenge Fundraising Page.

If you set up a Facebook Fundraiser directly through Facebook it will not be linked to your MS Mega Challenge Fundraising Page.

If you have already set one up, we recommend you delete it and create a Facebook Fundraising through your Fundraiser Dashboard.

If you have selected MS Plus as your charity of choice, we’ll receive the funds. However, there will be a slight delay and those donations will not appear on your Fundraising Page.

If you would like to receive donations via Facebook, we recommend creating a Facebook Fundraiser through your MS Mega Challenge Fundraiser Dashboard.

When sharing a post on Facebook, you may be prompted to add a Donate button to your post. We recommend you do not select this option, as these donations will not appear on your Fundraising Page.

It is best to either create a Facebook Fundraiser through your Fundraiser Dashboard, or share a link to your MS Mega Challenge Fundraising Page on Facebook.

If you have accidentally deleted the Facebook Fundraiser you created through your Fundraiser Dashboard, you will unfortunately not be able to create a new one.

You can continue fundraising on Facebook, by sharing a link to your Fundraising Page so friends, family and colleagues can support your walk, run or roll to Fight MS.

To remove a Facebook Fundraiser from you Facebook page, you first need to delete the fundraiser itself, before you will be able to delete the post associated with it.

PLEASE NOTE: If you delete your Facebook Fundraiser, you will not be able to create a new one.